Get 10% off your first order by subscribing to our newsletter and using our discount code: Welcome10

Shipping and Returns


SHIPPING

Standard 1st Class - £2.95

It is important to understand that By Imogen Rose Jewellery is more often than not, made to order. This ensures that the customer receives the right sizes and the best quality. Please allow 7-10 days at most for your jewellery order to be made and personally packaged for posting.

Express - £6.00

This option is to ensure that you order is made with first priority so that you will receive your order before an important deadline or if you would like to wait a shorter processing time. Orders are usually sent Next Day delivery once they are made. 

Rest of World - £8.00

This is to cover international postage costs with Royal Mail and to provide you with a tracking number. Lower postage costs may be available to your destination so please feel free to get in touch for the best price. 

FREE DOMESTIC POSTAGE WHEN YOU SPEND £60 OR OVER.

 

RETURNS

By Imogen Rose will accept returns within 28 days of purchase if the item is received damaged or unsatisfactory. 

Due to most items being handmade to order, we do not accept returns on items that are the wrong size or are unwanted gifts. Will will however accept an exchange for another item of the same value. Please contact us to discuss a return or exchange - info@byimogenrose.co.uk